Quality Policy
Mediclock HealthCare Pvt. Ltd., the leading pharmaceutical manufacturer and exporter, is focused on exceeding customer expectations by giving high-quality and safe medicines at competitive prices. We accomplish this through constant improvement in all aspects of our tasks, directed by the following core standards:
Product Quality:
- From sourcing raw materials to manufacturing, packaging, and distribution, we stick to stringent quality management systems at all stages of our operations.
- To guarantee product consistency and dependability, we make investments in advanced machinery and technology.
- We stick to Good Manufacturing Practices (GMP) and execute powerful quality control techniques to limit dangers and assure product quality.
Patient Concentration:
- We focus on the good health of patients by delivering products that meet their therapeutic requirements and add to improved health outcomes.
- We follow all relevant international and public regulation requirements to ensure product security and acceptability.
- We constantly strive to understand and address evolving patient needs through research and development efforts.
Constant Improvement:
- By regularly reviewing and optimizing our processes, we embrace a culture of continuous improvement.
- We execute effective preparation projects to upgrade the skills and information of our faculty at all levels.
- We support development and effectively look for innovations and strategies to improve product quality and productivity.
Customer Satisfaction:
- We are focused on building strong relationships with our clients and exceeding their needs regarding product quality, service, and support.
- To find opportunities for improvement, we actively ask for feedback from stakeholders and customers.
- We give convenient and responsive customer service, ensuring brief resolution of inquiries and concerns.
Environmental Responsibility
- We perceive our responsibility to limit our ecological effect and work reasonably.
- We carry environmentally friendly practices all through our tasks, diminishing waste and energy consumption.
- We promote responsible sources of raw materials and collaborate with suppliers who share our commitment to supportability.
Manufacture and develop products:
- By applicable regulations and Good Manufacturing Practices (GMP).
- Using high-quality raw materials and demonstrated manufacturing processes.
- Depend on thorough quality control and testing all through the production process.